Late Arrivals and Cancellations Policy
We understand that plans can change. If you need to reschedule or cancel your appointment, please provide at least 48 hours’ notice so we can offer the appointment to another patient.
Cancellations with less than 48 hours’ notice, failure to attend, or arriving more than 10 minutes late may incur a non-refundable $50 fee, at the discretion of management.
A deposit may be required when booking and can be applied to your treatment or towards the cancellation fee where applicable.
Our front desk staff will aim to place a courtesy reminder call or SMS to you prior to your appointment.
To change your appointment, please call 03 9796 2029 or email contact@dentcare.com.au.